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TestSync Lab
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TestSync Lab

QA retainers from a remote QA agency — every SaaS release stays shippable

TestSync Lab is a remote QA lab — we test ecommerce, web, mobile, desktop, games, APIs, and automation (Cypress, Playwright, Selenium). Monthly from $999. You do not need to know QA words.

Free QA AuditSee Packages
24h audit reply · Month-to-month · NDA-readyFixed monthly packages →View all services →

  • 24h audit reply

    Business-day response with a practical risk map — not a sales deck.

  • Month-to-month

    Pause or adjust when roadmap changes. No annual lock-in required.

  • NDA-ready access

    Least-privilege staging access and clear handling of your product data.

  • Global-ready handoffs

    English reporting, Slack/Jira workflows, and timezone-aware delivery for teams worldwide.

Coverage and depth without hiring delay

Clear offer. Fast response. Senior QA partners — not a bloated bench.

  • 24h

    Audit response

    Practical risk map on business days — not a sales deck.

  • 4

    Core QA lanes

    Manual, API, automation, and performance under one retainer.

  • ~40h

    Every week

    Same weekly capacity on Basic, Growth, and Scale — price buys depth.

  • Global

    Remote delivery

    Timezone-friendly pods for product teams worldwide.

Not a QA person? Start here.

Tell us what you built. We translate it into a test plan and a package. You never have to say “SQA” out loud.

  • QA

    We try to break the product and write clear bugs before your users do.

  • QC

    A last check before you ship — does this release look safe to go live?

  • SQA

    The habit around testing: what we check every week, what blocks a release.

  • Alpha / beta

    Alpha is internal. Beta is real (or near-real) users. We can cover both.

  • Positive / negative

    Happy path (it works as promised) and bad path (wrong password, expired session, empty form).

  • UAT

    Does it match what you promised the business — not just what the ticket said.

What do you need tested?

Shopify store, game, desktop app, Cypress suite — pick the closest match. Each card says what you want done and what you get. We reply in 24 hours.

  • Shopify / Magento / store

    You want

    Shoppers can add to cart, check out, pay, use a discount, refund, and you can run admin — on Shopify, Magento, or a custom store.

    You get

    A shopper-style test cycle on Basic ($999). Growth if you also want Cypress / Playwright on checkout.

    Talk to an expert →

  • Web / SaaS app

    You want

    People can sign in, use the right role, pay you, and finish the journey that makes revenue.

    You get

    Manual coverage on Basic ($999). Growth when APIs and weekly automation start.

    Talk to an expert →

  • Mobile app

    You want

    iOS / Android install, onboarding, and the taps that matter before a store release.

    You get

    A device smoke + regression cycle on Basic ($999). Name the devices in the form.

    Talk to an expert →

  • Desktop application

    You want

    Windows or Mac install, update, and the core workflows your users live in.

    You get

    A scoped plan after the free audit — not a forced Basic card.

    Talk to an expert →

  • Game

    You want

    A build that launches, a play-through that progresses, and crashes caught on the devices you ship.

    You get

    A short scope after the free audit. Games are not a $999 guess.

    Talk to an expert →

  • API / backend

    You want

    Auth, contracts, webhooks, and error shapes stay true when the UI is not the product.

    You get

    API checks on Growth ($1,899), with notes your engineers can action.

    Talk to an expert →

  • Cypress, Playwright, or Selenium

    You want

    A suite on the tool you already picked — new coverage or less flake, not a rewrite speech.

    You get

    Automation start on Growth ($1,899). We work in Cypress, Playwright, or Selenium.

    Talk to an expert →

  • AI chatbot / LLM feature

    You want

    The bot answers from your data, does not leak, and fails loudly when it is wrong.

    You get

    A scoped AI testing sprint — golden sets and jailbreak checks, not buried inside Basic.

    Talk to an expert →

  • Not sure — I will describe it

    You want

    You tell us the product in your words. No QA vocabulary required.

    You get

    A free QA audit that maps the need to a package. No retainer to start.

    Talk to an expert →

Tools we use. Products we know.

The stack that shows up in your repo — and the product types we actually test. Not a 20-industry logo wall.

What we run in your repo — and what you actually get back each cycle.

  • Pl

    Playwright

    Automation

    Critical-path UI automation that stays stable in CI — traces, retries, and less flake theater.

    You get

    Smoke + regression suites on money paths, wired to your pipeline with engineer-ready failures.

  • Cy

    Cypress

    Automation

    If your repo already runs Cypress, we deepen coverage there — we do not force a rewrite speech.

    You get

    New specs on durable journeys, flake triage, and a suite your team can own after handoff.

  • Se

    Selenium

    Automation

    Legacy or multi-browser suites that still need senior ownership — stabilize before you expand.

    You get

    Flake reduction, grid hygiene, and selective growth on paths that actually repay the cost.

  • Po

    Postman

    API

    Contract and integration checks when the UI is fine but the backend is lying.

    You get

    Auth, webhooks, error shapes, and collections ready for CI — payloads, not screenshots.

  • JM

    JMeter

    Performance

    Spot-check load before a launch spike — p95 and error rates inside a release gate.

    You get

    Focused scenarios on hot endpoints, not a six-week performance science project.

  • Sh

    Shopify

    Ecommerce

    Theme + checkout + admin flows that break revenue when they fail on a Friday.

    You get

    Cart, discounts, payments, refunds, and merchant admin — shopper-style bug reports.

  • Ma

    Magento

    Ecommerce

    Heavier catalog, pricing, and checkout edges that need more than a click-script.

    You get

    Storefront + admin regression with severity on money and inventory paths.

  • Ji

    Jira

    Workflow

    Bugs land where engineers already work — severity, steps, evidence, ready to reopen.

    You get

    Tickets your eng lead can action without a clarifying call the next morning.

How we run with your team

From first audit to compounding release quality — transparent every step.

  1. 01

    Discover & audit

    We map product risk, release gates, and the thinnest useful test plan for your next sprint.

  2. 02

    Embed into your cadence

    Daily/weekly cycles plug into Slack, Jira, and CI — same channels your engineers already live in.

  3. 03

    Execute & report

    Structured findings, reproducible steps, severity, and evidence — ready for triage the same day.

  4. 04

    Improve every release

    Regression memory, automation growth, and tighter gates so quality compounds month over month.

Engagement models

Three ways to buy — retainers, an AI sprint, or an enterprise pod. No ownership-model theater.

  • Monthly retainer

    Basic, Growth, or Scale — ~40 QA hours every week, month-to-month. The default for teams that ship weekly.

    See packages →

  • AI testing sprint

    Scoped QA for chatbots, RAG, and LLM features — golden set, jailbreak checks, then optional add-on.

    AI testing lane →

  • Enterprise pod

    Multi-app coverage, custom SLAs, extra capacity. Scoped after the free audit — no surprise line items.

    Talk scope →

Validation for demanding releases

Explore the lanes we cover — then pick the retainer depth that matches your roadmap.

Coverage depth

Functional & exploratory

Core flows, edge cases, and business-logic defects caught before customers do.

  • Smoke, regression, and release charters
  • Exploratory sessions on new features
  • Clear bugs with repro steps and severity

Free QA audit in 3 steps

Low-friction path from first message to first test cycle.

  1. Step 1

    Share context

    Product, stack, release date, and current quality risks.

  2. Step 2

    Get risk map

    We return a practical audit: gaps, priorities, and package fit.

  3. Step 3

    Start testing

    Begin with Basic, Growth, or Scale — cancel-friendly monthly.

Free QA Audit

Free QA audit

See what you get before you book

The free audit is a working artifact — risk map, coverage plan, and package fit — not a vague “discovery call.”

Free QA Audit

Sample deliverable

Free QA audit preview

  • 1.Risk map

    Top product journeys ranked by blast radius — checkout, auth, permissions, money paths.

  • 2.Coverage plan

    What we would test this sprint vs next month: manual depth, API checks, automation candidates.

  • 3.Package fit

    Clear Basic / Growth / Scale recommendation — same ~40h/week capacity, depth by package, and what’s out of scope.

Delivered after a short product brief — usually within one business day of kickoff.

QA Services

Manual, API, automation, and performance — scoped to how you ship.

All services →

Built to help you move faster

Flexibility without overhead. Confidence without second-guessing. Visibility from kickoff to release.

  • Ship without second-guessing

    Release gates and evidence packs replace “hope it works” Friday deploys.

  • Scale coverage, not headcount

    Monthly retainers flex with your roadmap — grow or pause without recruiting drama.

  • Stay in the loop

    Transparent cycles, written findings, and timezone overlap so you always know status.

  • Protect what users feel

    We prioritize journeys that drive revenue and retention — not vanity checklist volume.

Monthly Packages

$999 · $1,899 · $2,799 — ~40 QA hours every week on each plan. Price buys depth, not a thinner clock.

  • Plan

    Basic

    $999per month

    Hands-on manual QA for web, ecommerce (Shopify/Magento), mobile, and apps — including happy-path and negative checks.

    You want

    Shopify, Magento, web, or mobile journeys that real people must finish.

    You get

    Manual tests + bugs with steps. ~40h/week. $999/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Manual exploratory & regression testing
    • Shopify / Magento / web / mobile journeys (positive + negative)
    • Clear bug reports and test notes
    • Weekly status summary
    • Weekends & holidays match your region
    • Email / Slack support window

    Not included: Heavy automation builds, load campaigns, or multi-app pods

    Start with Basic

  • Most popular

    Growth

    $1,899per month

    Same ~40 hours a week — plus API checks and automation so releases move faster with fewer surprises.

    You want

    Cypress, Playwright, Selenium, or APIs that stay green when you ship.

    You get

    Automation start + API checks. $1,899/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Everything in Basic
    • API / contract validation
    • Playwright, Cypress, or Selenium automation start
    • Regression suites ready for CI
    • Priority bug triage support
    • Optional AI testing add-on (scoped separately)

    Not included: Dedicated full-time pod or multi-brand portfolios

    Choose Growth

  • Plan

    Scale

    $2,799per month

    Same weekly capacity, deeper stack — gates, reporting, performance spot checks, and a named lead cadence.

    You want

    A go / no-go before you ship — not Friday-night clicking.

    You get

    Release gates, JMeter spots, named lead. $2,799/mo.

    Capacity: ~40 QA hours / week · your region's calendar

    • ~40 QA hours every week
    • Everything in Growth
    • Performance spot checks (JMeter)
    • Release-gate checklist & sign-off support
    • Named lead cadence
    • Priority turnaround on critical paths
    • Optional AI testing add-on (scoped separately)

    Not included: 24/7 follow-the-sun staffing (available as Enterprise)

    Choose Scale

  • Plan

    Enterprise

    Customlet’s discuss

    Need more than one pod, a game or desktop scope, multi-product coverage, SLAs, or compliance-minded delivery? We’ll scope it with you.

    You want

    A game, desktop app, several products, or a custom SLA.

    You get

    A scoped pod after the free audit — not a guess.

    Capacity: Dedicated pods · custom SLA · your region's calendar

    • Multi-app / multi-squad capacity
    • Custom SLAs and reporting
    • Dedicated QA pod options
    • Weekends & holidays match your region
    • Compliance-minded workflows
    • Strategic quality roadmap
    • AI testing pods available on request

    Not included: Scoped only after discovery — no surprise line items

    Talk to an expert

Shipping a chatbot or RAG feature? AI testing stays separate — see AI testing options or explore the AI lane.

Delivery snapshots

What a month of senior QA looks like

Anonymized patterns from product teams that needed coverage before the next release — without hiring a full QA department.

  • B2B SaaS

    Checkout & billing before a pricing launch

    Problem
    Founders were still click-testing checkout the night before go-live. Same payment edge cases kept returning.
    What we did
    Mapped critical journeys, ran exploratory + regression on billing, seats, and failed-payment paths.
    Outcome
    14 high-severity issues caught pre-release — including a seat-upgrade path that silently under-charged.

  • Consumer mobile

    Onboarding funnel before a store release

    Problem
    Install → signup → first value was leaking users. No shared test notes across iOS and Android.
    What we did
    Device-matrix smoke plus deep exploratory on auth, permissions, and first-session journeys.
    Outcome
    Blocked a release with a login-loop on Android 14 and shipped a tighter go/no-go checklist.

  • Fintech-adjacent SaaS

    API regressions during a weekly ship cadence

    Problem
    UI looked fine while contract breaks in partner webhooks reached production twice in a month.
    What we did
    API/contract checks on auth, webhooks, and error shapes — wired into the release gate.
    Outcome
    Zero webhook-class escapes in the next four releases; eng got reproducible payloads, not screenshots.

Client feedback

What teams say after working with us

Real feedback from product and engineering partners. More reviews land here as engagements grow.

4.5
SaaS
“We needed someone to own regression and release checks without slowing the sprint. TestSync Lab plugged in quickly, reported clearly, and caught issues our smoke tests kept missing. Communication is sharp and the monthly scope stays predictable — solid 4.5 so far.”

Product Lead

Exception Works

Exception Works

Fits the tools you already use

We plug into your issue tracker, chat, and CI — so QA doesn't live in a side channel.

  • JiJira
  • GhGitHub
  • GlGitLab
  • SlSlack
  • LnLinear
  • AzAzure DevOps
  • PwPlaywright
  • CyCypress
  • PmPostman

Built for product teams shipping weekly

Same retainer model — tailored risk focus by product type.

  • SaaS & B2B products

    Multi-role flows, permissions, billing edges, and release trains.

  • Ecommerce stores

    Shopify, Magento, and custom checkout — cart, pay, refunds, coupons.

  • Mobile, desktop, and games

    Cross-device smoke, installers, play-throughs, and store-release checks.

  • Startups scaling QA

    Senior coverage now — without a six-week hiring cycle.

Remote QA for product teams shipping weekly

USA-first retainers, plus UK, Canada, Australia, and Europe — USD pricing, English reporting, Slack/Jira, and follow-the-sun verification.

Top cities — USA · UK · Canada

FAQ

View all FAQs →
  • I am not a QA person — can you still help?+

    Yes. Tell us what you built in your own words: Shopify store, game, desktop app, web app, Cypress suite. We map that to a test plan and a package. You do not need to know QA, QC, SQA, alpha, or beta.

  • How fast can TestSync Lab start?+

    Usually within 3–5 business days after scope confirmation. If you have an urgent release, tell us the date — we can often prioritize a focused smoke + regression cycle sooner.

  • What is included in the free QA audit?+

    A practical risk review of your product context, release timeline, and likely quality gaps — plus a recommended package (Basic, Growth, or Scale). No retainer required to start the conversation.

  • Why monthly retainers instead of hourly billing?+

    Hourly billing punishes busy release weeks and creates invoice anxiety. Retainers reserve capacity, keep context warm, and make budgeting predictable for founders and finance.

  • What do $999, $1,899, and $2,799 actually include?+

    All three include ~40 QA hours every week, with weekends and holidays aligned to your region's calendar. Price buys depth, not a thinner clock: Basic is manual exploratory and regression QA; Growth adds API validation and automation start; Scale adds performance spot checks, release-gate support, and a named lead cadence. Enterprise is custom for multi-pod needs.

  • Is weekly capacity the same on every package?+

    Yes for Basic, Growth, and Scale — about 40 QA hours per week. Package price is not linked to hour caps. You pay for how deep the work goes (manual → API/automation → gates and named lead), not for fewer hours on a cheaper plan.

Still unsure which package fits? Get a free audit.

Book free QA audit

Need QA this sprint?

Book a free audit today. We'll tell you exactly what to test before your next release. Or email info@testsynclab.com.

Free QA Audit